Onboarding, leadership development, and sales training are just a few examples of the structured programs that organizations build to progress people’s knowledge and skills over a defined period of time. Many of them over weeks or even months. So why do we develop these programs in the first place?
For many, the need to deliver a specific training program was compelled. There was a need for better consistency than was being achieved without one. In some cases, there was an ongoing need to prepare a large volume of people for a role, or to systematically deliver knowledge and develop skills. These important and usually urgent business needs result in significant investments in designing, developing, and then the long-term delivery of these programs. Let’s assume the majority of the time that when these programs are implemented they drive the results that were needed at that time. The question is, do they continue to deliver the same value over a period of two to three years? Or should you be expecting more?
Whether you expect to be getting more value out of your training programs or not, you should. Training programs are more than just a mechanism for delivering content and developing skills.
They provide several unique opportunities that can improve outcomes and ongoing program value and effectiveness if you modernize your delivery. With the right design, incorporating Expectancy Learning as your platform for delivery can drastically increase the value you get out of your training programs in these ways:
- Pre and Post Participation Assessments – Having a clear understanding of the capabilities of participants when they enter the program provides valuable insight to facilitators and how they approach the cohort group. Post participation assessments quantify the impact that the program had on each participant and can inform development planning moving forward.
- Capturing In-Session Work and Observations – How much classroom information is documented on printed participant guides, whiteboards, flip charts, etc. but doesn’t get captured for future use or to drive facilitator insights and observations? Using a platform that captures information digitally ensures that you can maximize its value for program owners and participants long term.
- Connecting Cohort Groups – Well designed programs that are delivered over weeks or months include self-paced learning, classroom based (physical or virtual), and field based or on-the-job experiences. It is critical to keep cohorts connected throughout the program to maximize peer-to-peer learning and provide program leads with valuable opportunities to observe and engage with the group when they aren’t in the same location.
- Monitoring In-Program Performance – Many programs evolve to a place where it is simply about getting participants through to completion. However, not every participant progresses at the same rate during the program, and not everyone ends up at the same level of competency at the end. Gathering data about their performance and progression throughout the program can provide insights into challenge areas for participants and allow facilitators the opportunity to adjust to ensure that the desired outcomes are achieved. This ultimately leads to a more consistent, and higher level of performance post program participation.
These are just a few examples of the enhanced value that you can experience by evolving how you deliver your most important training programs using Expectancy Learning. Contact us to take the next step to driving better program effectiveness and business results.